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If you do not find the answer to your question in this section, feel free to contact us and we will do our best to answer it.
FAQs & Rain Policy
Important: Riding in the rain is neither fun nor safe (trust us). Please help us by keeping an eye on email when the skies are grey. We will always do our best to get out on the bikes and we will always refund you in case of cancellation, but please make sure you are contactable.
1. In case of rain, how do you decide whether to run the tour? How can you inform me?
The activity will be cancelled if the previous day’s weather forecast (Japan Meteorological Agency) says the chance of rain is more than 60%. We will inform you by email by 7pm the evening before departure so please be sure to check your mail the night before the tour. If you have any questions, please get in touch! Rain does NOT change anything with a walking tour, so be sure to bring something like an umbrella or a Raincoat.
2. What if it’s raining on the day of the tour?
In the event of surprise rain, please get in touch by email and we discuss case-by-case.
3. Do I need to make a reservation?
Yes. Prior reservation is required. Booking 2 days in advance is highly recommended, especially spring and autumn.
4. What should I bring?
Be sure to wear something comfortable, jeans are not recommended for biking in Nara, especially in summer. If you have anything to carry, bring a knapsack or backpack. Bikes are equipped with bottle holders but no baskets. If you are checking out of your accommodation, feel free to leave your luggage with us while you are out.
5. Is there an age limit?
There is no set age limit, but all under 18s must be physically capable of riding and be accompanied by a parent or guardian. If your kids are under 145cm or you are traveling with small children, please check our private family tour as we will be able to tailor more to your needs, including child seats if required.
6. How fit should I be?
There are a couple of hills in Nara and the Feart of Nature Tour can be over 7 hours of continuous (if light) exercise. If you are really worried about fitness, you could try a shorter course, or send us an email and we can design a private course as easy as you like!
7. How and who should I contact if I need to cancel the tour?
We often have riders on a waiting list, so please send us an e-mail in advance if you need to cancel. A full refund is available to guests who cancel at least 24 hours in advance. This is not available for no shows or those guests who cancel with less than 24 hours notice.
8. What kind of lunch do you provide?
This can change depending on the season and the tastes of that day’s riders, maybe a Japanese ‘bento’ lunch box with rice, or maybe we will call into a noodle stand or try some other seasonal dish instead. If you have a specific diet (vegetarian, vegan,...) please inform us in advance.
9. Do I need to bring extra money?
Japanese people usually do not take tips as it isn't part of their culture. Our guides are not Japanese (or not typical ones), so they will not expect any tip, but will no refuse it. We still recommend you to take some money with you, for extra food, souvenirs,..... Please be aware that many places in Japan still work with Cash only policy.
10. Do you ride in winter?
We sure do!
11. Are deers dangerous?
No, they are not. Deers are very nice and not afraid of people.
12. Can we feed the deers?
You can feed them with some specific crackers you can buy at many locations. As there are a lot of people visiting Nara during spring and autumn, deers might not accept crackers as they already had too many. During summer and winter, less people come to Nara so the deers can be hungry and come to you ask for crackers. Nothing dangerous though.
13. Do you have toilets?
We do not. We do have convenience stores near JR Nara Station where you can go to the restroom before joining us. We will also have some bathroom breaks during the tour.